We Hope We Can Answer a few of Your "Frequently Asked Questions!"
If you have questions about ...
- How far in advance should I order for my upcoming wedding?
- What payment methods do you accept?
- How do I look up the status of my order?
- Or other questions
... then please review the following "frequently asked questions" page!
If you would like to suggest an addition to this page, please send us your comments. And check back often since we'll be updating this page frequently.
Returns & Exchanges
Q. What is your returns policy?
Answer: Since most of our items are a one time use or personalized, we can only offer exchanges on any defective items. Please notify us within 5 days of receiving your order if there is a problem. We personally inspect every item before mailing, unless it is drop-shipped directly to you from the manufacturer. Click here for more information about our returns policy.
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